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R.M. Hoffman Customer Satisfaction Survey

 

 

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Customer Satisfaction Survey

 

Please let us know how we are doing:   Please assist us in improving our services to you.  Please take a few minutes to complete this survey, then select SUBMIT and we will receive an e-mail with the answers to this survey. You may rate us by checking the circle that best portrays your opinion for each of the following questions.

 

The rating scale:
 1=Completely Satisfied 2=Somewhat Satisfied  3=Neutral
4=Somewhat Dissatisfied   5=Completely Dissatisfied   N/A= not applicable
  1. Customer Service & Communication

1

2

3

4

5

N/A

  1. Technical Information & Quality

  1. Response Time on Quotes

  1. Overall Quality of Product

  1. Packaging & On-Time Delivery

  1. Response to Issues

  1. Would you recommend us?

YES

NO

 

 
  1. Would you like us to call you to discuss this survey?

 

 
  1. Comments, if any:

  1. Name:

  1. E-mail Address:

  1. Company:

  1. Phone:

  1. Location (city, st & zip, or city & country, etc.):

 

 

 

 

 

 

 

159 San Lazaro Avenue | Sunnyvale, California | 408.739.6580