RM Hoffman Online Customer Satisfaction Survey

Please let us know how we are doing:   Please assist us in improving our services to you.  Please take a few minutes to complete this survey, then select SUBMIT and we will receive an e-mail with the answers to this survey. You may rate us by checking the circle that best portrays your opinion for each of the following questions.

The rating scale:
 1=Completely Satisfied 2=Somewhat Satisfied  3=Neutral
4=Somewhat Dissatisfied   5=Completely Dissatisfied   N/A= not applicable

1. Customer Service & Communication

1

2

3

4

5

N/A

2. Technical Information & Quality

3. Response Time on Quotes

4. Overall Quality of Product

5. Packaging & On-Time Delivery

6. Response to Issues

7. Would you recommend us?

YES

NO

8. Would you like us to call you to discuss this survey?

9. Comments, if any:

10. Name:

11. E-mail Address:

12. Company:

13. Phone:

14. Location (city, st & zip, or city & country, etc.):

back to top